Crisis Intervention
Here at HKUMed, we treat student crises and emergency situations seriously with precedence. The main goal and role of Student Wellness Team, in time of crisis and emergencies, is to help our students to re-establish immediate coping skills, provide support, and restore to pre-crisis functioning.
When a student in crisis and/or an emergency is identified, the Student Wellness Team will immediately direct attention, provide appropriate assessments and clinical interventions to assist the student. If the situation is outside our scope of practice, we will seek immediate help from the appropriate authorities (e.g. Ambulance Services).
If you are aware of anyone in emotional distress with imminent risk during office hours, please notify the Student Wellness Team immediately.
After-hours Support for HKUMed Students and Staff
In case if you need immediate emotional support when our office is closed, please feel free to call the non-office hours emotional support hotline, designated for HKUMed students, at 3910 2751. If you are a staff concerned about a student potentially in crisis, you may also reach out to the designated hotline for immediate consultation on the corresponding handling.
Emergency Service
Police, Fire Services Department or ambulance service (999)
Accident & Emergency (A&E) Departments in all public hospitals
24-hour Community Support Services
- 24-hour Hospital Authority Psychiatric Hotline (2466 7350)
- Caritas Family Crisis Support Center (18288)
- Justone 24-hour Community Mental Health Support Project (3512 2626)
- Suicide Prevention Services (2382 0000)
- The Samaritan Befrienders Hong Kong (2389 2222)
- The Samaritans (Multi-lingual Suicide Prevention Services) (2896 0000)
- Tung Wah Group of Hospitals (TWGHs) CEASE Crisis Centre (18281)
- OpenUp 24 X 7 Online Counselling (9101 2012)
Please also visit CEDERS's website for more recommendations.
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