Student Wellness

Let's Talk

Sometimes it is difficult to say what is on your mind, whether it is on relationship, school, stress or sadness. Talking and sharing your concerns with another person can make a positive change! And this is what Let’s Talk is all about!



What is Let's Talk?

Let's Talk is a programme that provides easy access to informal confidential consultations with counsellors from the Student Wellness Service Team. Our counsellors hold walk-in hours at different sites around the campus from Monday to Friday. There is no appointment or fee required. All sites are open to all HKUMed students.


What happens at Let's Talk?

Appointments are on a first-come, first-served basis. Usually, the waiting time is short. Our counsellor will listen to your concerns and provide support and suggestions to help you.


How different is Let's Talk from the Student Wellness counselling service?

The Student Wellness Team provides ongoing counselling, which usually consists of weekly or bi-weekly 45–50 minute appointments. Let's Talk is an informal counselling program – where students can drop-in have an informal consultation with a counsellor from time to time.


Who should visit Let's Talk?

This service is open to all HKUMed undergraduate and graduate students. Let's Talk is for: 

  • Students who are unsure about counselling but open to speak to a counsellor
  • Students who are not interested to commit to several counselling sessions but open to hearing from a counsellor
  • Students who have a specific problem and would like someone to talk to
  • Students who have a concern with a friend and need some advice


Frequently Asked Questions about Let’s Talk

I think I have a problem that would benefit from counselling, but I don't know anything about counselling. Would going to Let's Talk help me figure out what to do?

Absolutely. Our counsellor will find ways to help you with the problem. If you feel comfortable with the counsellor, he or she will arrange follow-ups to help you manage your issue better.


I'm currently seeing a counsellor from the HKUMed, and I'm not happy with how things are going. Can I go to Let's Talk instead?

It is best to speak with your counsellor first. Our counsellors are always ready to receive feedback, positive or negative. Having an open conversation helps to address any issue easier. If you prefer to speak to someone else after talking to your counsellor, you can request to do so either in person or by e-mail.


Let's Talk visits are confidential. Are there any exceptions?

Conversations at Let's Talk are strictly confidential unless in an emergency where there is an immediate threat of self-harm or to others. Let's Talk counsellors keep brief notes of the conversation, and they may be referred to in the event of an emergency or when a student is referred to the Student Wellness Team or any other clinical services. These notes can be released in the unlikely event of a court order. Let's Talk records are kept separately from a student's university record.


We want to break down all barriers for students to seek help. If you have any questions about confidentiality, we encourage you to discuss with a Let's Talk counsellor.


What else do I need to know?

Although Let's Talk counsellors are professionals, Let's Talk is not a substitute for psychotherapy or formal counselling and it is not a mental health treatment. Let's Talk counsellors provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counsellor. Your Let's Talk counsellor can help you determine whether formal counselling at HKUMed would be useful for you and, if appropriate, assist you in scheduling an appointment.


If you have any questions, please contact HKUMed at 3917 9075 or


The Let‘s Talk program at HKUMed is based in part on the Let’s Talk program at Cornell University. With permission, some of the materials describing this program have been adapted from Cornell University Let’s Talk website.


Special thanks to Cornell University CAPS, for sharing their expertise and experience.