• A personalised identifier is a combination of study programme initial and partial of University number, which is unique to each student.
• Format: Study programme initial + last 6 digits of university number

University number	Study programme	Personalised identifier
3035123456	MBBS	M123456
	BNurs (full-time)	N123456
	BPharm	P123456
	BChinMed	C123456
	BBiomedSc	B123456

• The personalised identifier must be clearly marked on the collar right above the brand tag of white coat.
• The personalised identifier must be at least 2cm in height by writing with permanent marker; or by sewing; or by printing; or by other means, that will not damage other clothes during the laundry procedures.
  Example is set as follows:
• A neat personalised identifier is essential for easy reading and sorting for pick-up.
• The laundry contractor and the Faculty shall not process any white coat without a proper personalised identifier and will not be able to return it to the owner. 

• Students are able to drop-off the white / lab coat at the collection point in Laboratory Block and pick-up at a designated location by programme during office hours:

Drop-off Location	G/F Lift Lobby (near male washroom), Laboratory Block
Pick-up Location	MBBS I, II & III	Faculty Office, 2/F, William MW Mong Block
	BNurs (full-time)	School Reception Counter, 4/F, William MW Mong Block
	BPharm	Department Office, Room 254, 2/F, Laboratory Block
	BBiomedSc	School Office, Room 377, 3/F, Laboratory Block
	BChinMed	School Office, Room LG1-07, LG/F, Estates Building

• Exact dates / schedule of September to November service is available HERE.
• Scheduled service is subject to change without prior notice in view of manpower limitation / bad weather / traffic condition, and/or other difficulties encountered by the laundry supplier and the Faculty.
• Students should follow on-site instruction and drop-off white / lab coat(s) to designated laundry bag according to study programme / personalised identifier.
• Except Faculty’s student white coat (with Faculty logo and “Student” embroideries) with personalised identifier, any other garments / items found in the laundry bags will be disposed of without prior notice. The laundry service supplier and the Faculty are not responsible for any loss or compensation.
• White / lab coats dropped-off in one location will be picked-up from the designated location after laundry. Request of changing pick-up location/ transfer of white coat will not be entertained.
• Students are required to exercise self-discipline and only pick-up their own white coat. Any unauthorised picking-up / stealing is prohibited and will lead to disciplinary penalty by the Faculty and/or the Police.

• As an optional and complimentary service, the laundry supplier and the Faculty are not responsible for any loss or damage of white coat caused directly or indirectly from the service.
• Students are responsible to arrange / keep spare white / lab coat(s) for use in case of any delay of pick-up and/or loss of white / lab coat.
• Faculty Office reserves the right to amend the arrangement subject to actual needs with or without prior notice to students.
• At the time of using the laundry service, students are assumed agreement to the mentioned arrangements.

For further enquiries and feedbacks, please feel free to contact us at:

• Student Affairs at HKUMed via:
  • WhatsApp
  • medsas@hku.hk
• Miss Stefani Lau | 3917 9484
• Miss Jollie Yeung | 3917 9307
• Mr Dante Lee | 3917 9838